The coronavirus hit hard and fast. Everyone is adapting to the new reality of social distancing, staying at home and sheltering in place. Millions are learning how to work remotely and use technology to socialize. And as we adapt and get used to remote tools that connect us to the world, many have discovered a new way to work with a Financial Advisor. When face to face meetings may have been preferred before, many now choose to work with advisors through technology. For those who don't want to fight traffic or are struggling to find time in their calendars, remotely working with an advisor may prove to be a more efficient and enjoyable experience than in-person meetings.
We have successfully worked with clients located across the U.S. for many years. From our experience, there are several things we have found that make it easier for clients to work with us remotely.
1. Client Portals
Being able to view accounts and exchange paperwork is essential when working with clients. Providing a client portal is a big help when paperwork has to be shared or a signature is needed. A portal is a secure website that a client can access by establishing a password. It allows clients to view account positions and pass documents back and forth to their advisor securely. Many times, this is even more efficient and easier than mailing documents. One thing to note is that the client will need access to a printer and scanner to first print, sign and then upload the signed document to the portal. Other important information can be posted through the portal as well, such as quarterly reports. Having a client portal is one of the best tools when working together remotely.